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ACCEPTED USE POLICY    

Upon signing up for A1Nethosting services, all customers agree to comply with A1Nethosting Accepted Use Policy (“AUP”). The spirit of the AUP is to ensure customers are using A1Nethosting services with due regard to the rights of other Internet users and in conformity with the requirements of A1Nethosting network environment. The AUP are not exhaustive and A1Nethosting reserves the right to add, delete, or modify any provision of its AUP at any time without notice, effective upon either the posting of the modified AUP to www.a1nethosting.com or notification of the modified AUP. Any complaints about a customer’s violation of the AUP should be sent to:    ABUSE

  A. All A1Nethosting Customers
  B. Web Hosting & E-commerce Customers
  C. Dedicated Server Customers
 



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A. All A1Nethosting Customers     TOP

The following Accepted Use Policy apply to ALL A1Nethosting customers:

Illegal Use 

A1Nethosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or
regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing A1Nethosting services, all A1Nethosting customers certify that they and/or the organization they represent in procuring services from A1Nethosting are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a 'suspected terrorist' as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto.

Spamming

Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to A1Nethosting customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a A1Nethosting server, and selling or distributing software (on a web site residing on an A1Nethosting server) that facilitates spamming. Violators will be assessed a minimum fine of $200 and will face immediate suspension. A1Nethosting reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.

System and Network Abuse

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Viruses and Other Destructive Activities

Use of A1Nethosting services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use A1Nethosting services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.

Copyright Violations

The Digital Millennium Copyright Act ("DMCA") sets forth the law regarding the use of copyrighted materials on the Internet. All A1Nethosting customers are subject to the requirements of the DMCA. Individuals or entities submitting notifications of copyright infringement by an A1Nethosting customer (per the DMCA) to A1Nethosting must follow the below procedures. Copyright infringement notifications submitted to A1Nethosting according to these procedures will be processed within 21 days of receipt. Customers who are the subject of a DMCA notification that meets the below criteria may be subject to account termination at A1Nethosting sole discretion.

DMCA Copyright Infringement Notification Requirements:

a. Signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "Claimant").

b. Identification of the copyrighted work(s) claimed to have been infringed.

c. Identification of the material claimed to infringe the copyright(s), and enough information for A1Nethosting to locate it including URLs and specific descriptions of the infringing material at each URL.

d. The Claimant's name, address, and telephone number(s).

e. A statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent.

f. A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner.

g. Mail the notification to:

A1Nethosting
211 Casper Lane
Vista, CA 92084
USA

Child Pornography

The use of A1Nethosting services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. A1Nethosting is required by law, and will, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, its services.

Payment

All payments are subject to A1Nethosting Billing Policy located at http://www. A1Nethosting.com. By supplying your credit card for the payment of A1Nethosting  charges, you authorize A1Nethosting to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with A1Nethosting Billing Policy.

Privacy

A1Nethosting is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, A1Nethosting  urges its customers to assume that all of their on-line communications are insecure. A1Nethosting cannot take any responsibility for the security of information transmitted over A1Nethosting facilities.

Customer Responsibility

Customers are required to use the A1Nethosting network responsibly. This includes respecting the other customers of A1Nethosting. A1Nethosting reserves the right to suspend and/or cancel service with any customer who uses the A1Nethosting  network in such a way that adversely affects other A1Nethosting customers. While A1Nethosting may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, A1Nethosting does not monitor its customers' communications or activities to determine whether they are in compliance with the AUP. However, if A1Nethosting becomes aware of any violation of the AUP or other user agreements, A1Nethosting may take any action to stop or correct such violation, including, but not limited to, denying access to A1Nethosting services and equipment or to the Internet. In addition, A1Nethosting way may take action against a customer or a customer of such customer because of the activities of such customer. A1Nethosting anticipates that customers who offer Internet services will cooperate with A1Nethosting in any corrective or preventive action that A1Nethosting deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of A1Nethosting policy and A1Nethosting reserves the right to take any such action even though such action may affect other customers of the A1Nethosting customer.

Actions Taken by A1Nethosting

The failure by a customer to meet or follow any of the AUP is grounds for account deactivation. A1Nethosting will be the sole arbiter as to what constitutes a violation of the AUP. A1Nethosting reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When A1Nethosting becomes aware of an alleged violation of its AUP, A1Nethosting will initiate an investigation. During the investigation, A1Nethosting may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, A1Nethosting may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, A1Nethosting will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the AUP if it is illegal, irresponsible, or constitutes disruptive use of the Internet. A1Nethosting does not issue credits for outages incurred through service disablement resulting from AUP violations. A1Nethosting customers agree to indemnify and hold harmless A1Nethosting from any claims resulting from the use of our services that damages them or any other party. The A1Nethosting  service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. A1Nethosting expressly disclaims any representation or warranty that the A1Nethosting service will be error-free, secure or uninterrupted. No oral advice or written information given by A1Nethosting, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. A1Nethosting and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by A1Nethosting.

B. A1Nethosting  Web Hosting & E-commerce Customers     TOP

The following Accepted Use Policy apply only to A1Nethosting Web Hosting and E-Commerce customers, and supplement the terms above in section A that apply to all A1Nethosting customers:

Server Resources

Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. A1Nethosting shall be the sole arbiter of what is considered to be a high server usage level. All Web Hosting and E-Commerce accounts come with a limit of 5,000 files per account. Each block of 5,000 files after the initial 5,000 will incur an additional charge of $9.95/month. Any Web Hosting and E-Commerce account deemed to be adversely affecting server performance or network integrity will be
shut down without prior notice.

Background Running Programs and Cron Jobs

A1Nethosting may allow programs to run in the background. These programs will be considered on an individual basis and Web Hosting and E-Commerce customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact A1Nethosting  at support@ A1Nethosting.com so that we can arrange set-up.

IRC

A1Nethosting does not allow IRC or IRC bots to be operated by Web Hosting and E-Commerce customers.

Software Distribution

A1Nethosting Web Hosting and E-Commerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact support@a1nethosting.com to make special arrangements.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files.  A1Nethosting Web Hosting and E-Commerce accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 70% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.

Databases

Any database stored on A1Nethosting Web Hosting and E-Commerce servers shall be limited in size to 10% of the total disk space allotted for that particular domain's plan/web hosting account.

Adult Content

Due to the special system and network requirements of adult-oriented sites, pornography and sex-related merchandising are prohibited for Web Hosting and E-Commerce customers. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.

C. A1Nethosting Dedicated Server Customers     TOP

The following Accepted Use Policy apply only to A1Nethosting Dedicated Server customers, and supplement the terms above in section A that apply to all A1Nethosting customers:

Customer Security Responsibilities

The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer's server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer's server and
any other requirement affected by the security breach.

IRC

A1Nethosting allows Dedicated Server customers the use of IRC inside the A1Nethosting network as long as the use of IRC on a A1Nethosting server does not violate any of the other terms of these AUP. As a policy, A1Nethosting will not provide vanity IRC reverse DNS records. To enforce this policy A1Nethosting does not turn the reverse address of IPs over to the customer. Authority over this information remains with A1Nethosting.

Billing for Network Resources

The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer's server to the Internet. The customer may request that the customer's server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.